PTSB MobileTo apply, please email your résumé to hiringmanager2@ptsb-in.com
Loan Processor (click for more information)
Teller (click for more information)
Loan Processor
Job Summary / Overview
The Loan Processor is responsible for accurately managing mortgage and consumer loan documentation through Peoples Trust and Savings Bank’s (PTSB) established systems and reviewing the documentation to ensure it is completed in full and complies with current banking regulations and policies. The Loan Processor undertakes an intermediary role between potential clients, Loan Officers and third-party vendors to help qualified applicants obtain loans in a timely manner and protect Peoples Trust & Savings Bank’s organizational credibility.
Duties / Responsibilities
- Prepare and review loan documentation and verify loan documentation for compliance and completeness
- Review attorney prepared documents for accuracy and completeness
- Build and review loan files prior to closing, including handling escrow taxes and insurance, to determine that all documents have been obtained and appropriately signed
- Follow up with clients as needed to answer questions and clarify information.
- Responsible for communicating with lenders, borrowers and attorneys and coordinating the delivery of required documents prior to closing
- Coordinate loan closings with title companies and/or attorneys
- Establish and maintain a good working relationship with lenders as well as 3rd party vendors
- Provide accurate loan documents that calculate the appropriate conditions, identify the terms of repayment, and protect the bank’s collateral interest
- Perform loan funding functions; payoffs to other lending institutions; Verify receipt of all applicable documents with appropriate signatures prior to funding
- Disburse loans and prepare wire transfer instructions, deposit tickets, cashier’s check and general ledger tickets. Coordinate with branch employees to establish checking accounts related to approval conditions.
- Coordinate and/or send loan documents for recording (Deeds of Trusts, UCC liens, etc.)
- Purge outdated loan paid files annually and segregate most recent paid files for record retention, verifying all releases and notes have been sent to borrowers and information is noted on Precision
- Scan loan documentation and other supporting documents to Precision
- Research and support for loan operations, resolve questions relating to loan structure and legal issues
- Additional duties as assigned
Required Skills / Abilities
- Basic computer skills; working knowledge of Microsoft Word and Excel
- Organization skills and ability to multi-task in a busy environment
- Strong attention to detail
- Good customer service and communication skills – both verbal and written
- Ability to problem solve and work independently
- Learn and attain proficiency with Bank’s Precision, Director and CSPI software
- Extensive knowledge of bank products, commercial and consumer loan requirements
Education and Experience
- High School diploma required, some college preferred
- Prefer 2 years of experience in banking and/or mortgage and consumer loan processing
Physical Requirements
- Must be able to lift boxes of files approx. 20 pounds
- Ability to climb ladders to reach files on shelves
- Push carts with files
Teller
Job Summary / Overview
The Teller provides exceptional customer service by answering questions and completing account transactions. The Teller provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings, withdrawals, and recording night and mail deposits.
Duties / Responsibilities
- Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals.
- Accepts deposits, confirming accuracy of transaction.
- Prepares, verifies, and issues cashiers’ checks, bank and personal money orders, travelers’ checks, E bonds, and correspondent drafts.
- Enters transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts.
- Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.
- Identifies and capitalizes on opportunities to promote new banking services.
- Calculates daily transactions using appropriate technology.
- Balances all monies in cash drawers at the end of shifts.
- Accepts and counts inventories of cash, drafts, and travelers’ checks each day.
- Maintains a work area ensuring the safety of all negotiables and confidential records.
- Prepares monies for deposit/shipment to branch banks or the Federal Reserve Bank.
- Orders a cash supply to meet daily needs.
- May also perform other related duties as needed/assigned including:
- Vault Teller: Processes, monitors, balances and validates coin and currency amounts in the vault according to bank standards and regulations.
- Customer Service Representative: Interviewing and engaging prospective customers inquiring about opening new accounts, such a savings, CD and checking accounts. Gathers all appropriate information to open accounts and educate account holders on company or bank policies. Answer customer questions and resolve issues, assist customers in protecting their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised bank cards, and sell bank products.
- ATM Teller: Removes and replenishes money, refills machine supplies like receipt paper, counts cash and items deposited by customer to compare transaction tape from ATM.
Required Skills / Abilities
- Strong Mathematical skills
- Attention to detail
- Knowledge of proper cash handling procedures
- Excellent verbal communication skills.
- Trustworthiness and the ability to act with integrity.
- Thorough understanding of customer service.
Education and Experience
- High school diploma or equivalent is required.
- Previous experience working directly with the public is preferred.
Physical Requirements
- Must be able to lift up to 15 pounds at times.
- May need to stand and/or sit for long periods of time.
If you would like to send your résumé please email hiringmanager2@ptsb-in.com
